Speed in making a job offer

I have been talking to a friend of mine who works as a Compensation and Benefit manager in a big bank in the middle east. He wants to return to India due to personal reasons. So before he came to India he sent me his resume and asked me to look out for HR job openings for him.

I knew his interest lay in consulting and C&B and forwarded to some friends (in HR depts as well as headhunters) asking them to look at it.

Now, when he lands in India he has an interview call from a BPO operation of a huge financial services company. He goes through 3 rounds with various people from the HR group and they keep changing their mind. First they tell him that he’s being considered for a C&B manager position. Then they ask him “How do you feel about being a HR generalist?” and in his interview with the Recruitment head asks “Why don’t you join my team?”

Please note, no formal offer yet, and more rounds of interview scheduled.

Another organization calls him up one day, the recruitment head takes a telephonic interview, since the organization is in another city. Then the conversation ends with “Can you fly to our city tomorrow, we want to close it fast!” The day after next he meets them in the morning and by the afternoon he walks out of the office with an offer to join them as number 2 in recruitment.

My friend is bowled over by the speed of the second organization, and their professionalism, and the key to that impression is the respect the organization had for his time and their willingness to take a decision , fast!

For whatever reasons, recruitment processes in the first organization were long winded and making him meet a lot of people. The impression that my friend told me about them was “This behavior makes me think – are they unprofessional, or are they dis-empowered or both? And do I want to part of such an organization? I think not”

What are the messages that your recruitment processes give out to potential employees?


About Gautam

Gautam is a HR professional interested in how emerging technologies are impacting work, careers and organizations.

Posted on October 27, 2005, in Uncategorized. Bookmark the permalink. 4 Comments.

  1. The real driving force in staffing nowadays at far too many firms is the “fear of making a hiring mistake.”

    For staters, the first company in this example is demonstrating that fear.

    Additionally, not every manager today is willing to show leadership and fortitude in standing behind the people he hires. So hiring today is instead done by committee, hence that interview after interview nonsense. In a former lifetime, one could expect on-the-spot job offers. One would be interviewed by at most one’s immediate superior, and maybe 1 or 2 peers, then learn that same day or the day after. Lately, however, the hiring committee says they’re evaluating the candidate from many sides, and want to make sure everyone gets along. Reality is that if the candidate doesn’t work out, they can’t fire the entire committee.

    Again, the fear of making a hiring mistake is what’s at work here. Instead of looking for the good in a person, so much of hiring today has degenerated into a process of elimination. (Then they say there’s a talent shortage — hogwash!)

    It is ironic and hypocritical for companies to state that product cycles are shortening and that people must work at 2x full speed, only to take forever to extend a job offer. That’s okay, let them. Their more nimble competitors will have a greater chance of beating them in the business market as well as the job market.

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  3. Good one and I think you should have mentioned the name of the second Organization.

  4. very good post, gautam. I certainly would go for a company that makes a quick decision – and get especially put off by those which take you thru various interviews with people at different levels – the message is that there is no clarity or focus here.
    on the other hand, one other thing that a quick decision company communicates to me is that they value my skills and are eager to have me – and that is a huge motivating factor.

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